Terms and Conditions

Welcome to Peregrine & Pearl!
By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

• This website is operated by Peregrine & Pearl.

• Throughout the site, “we,” “us,” and “our” refer to Peregrine & Pearl.

• By accessing or purchasing from our site, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional policies linked within.

2. Products & Availability

• We aim to display product information (images, descriptions, colors) as accurately as possible.

• Availability of items cannot always be guaranteed. If a product is unavailable after you place an order, we’ll notify you and provide a refund or alternative.

• Pricing and product details are subject to change without notice.

3. Orders & Payment

• All orders are subject to acceptance and availability.

• We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, incorrect pricing).

• Payments must be made in full at checkout via accepted payment methods.

4. Shipping & Delivery

• Orders are processed within 1–3 business days (excluding weekends & holidays).

• U.S. warehouse orders typically deliver within 5–12 business days.

• International orders or those shipped from other warehouses may take 10–15 business days depending on destination.

• Shipping times are estimates and not guaranteed. Delays may occur due to customs, carrier issues, or peak seasons.

• By purchasing, you acknowledge responsibility for providing accurate shipping information.

5. Returns & Refunds

• Due to hygiene reasons, certain cosmetic products (including lip products) are non-returnable once opened or used.

• If your product arrives damaged, defective, or incorrect, please contact us within 7 days of receipt for assistance.

• Refunds or replacements are subject to review and may require photo evidence.

• More details can be found in our Return Policy.

6. Intellectual Property

• All content on this website (logos, product images, text, design) is owned by or licensed to Peregrine & Pearl.

• You may not reproduce, distribute, or exploit our content without written permission.

7. Liability

• Peregrine & Pearl is not responsible for indirect or consequential damages resulting from use of our site or products.

• We do not guarantee that your use of our services will be uninterrupted, timely, secure, or error-free.

8. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of EU consumer protection laws.

9. Changes to Terms

• We may update or modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our site constitutes acceptance of the revised terms.